Need Help?

If you're experiencing issues with any of our apps or have questions, we're here to help. Below are the ways to reach our support team.

πŸ“§ Contact Support

Response Time Within 24–48 hours (business days)
Business Hours Monday–Friday, 8:00 AM – 5:00 PM EAT
Location Nairobi, Kenya

πŸ“ What to Include in Your Message

To help us resolve your issue faster, please include:

  • App name and version (check Settings β†’ About in the app)
  • Device model and operating system (e.g., Samsung Galaxy S24, Android 14)
  • A clear description of the issue β€” what happened and what you expected
  • Steps to reproduce the issue, if applicable
  • Screenshots (if helpful)

πŸ› Report a Bug

Found a bug? We want to fix it. Email us at support@autosoftshujaa.com with "Bug Report" in the subject line and the details listed above.

πŸ’‘ Feature Requests

Have an idea to make our apps better? We love hearing from users. Send your suggestions to support@autosoftshujaa.com with "Feature Request" in the subject line.

πŸ—‘οΈ Account or Data Deletion

To delete your account or request removal of your data, see our dedicated Data Deletion page or email privacy@autosoftshujaa.com.

πŸ”’ Privacy Concerns

For privacy-related questions, contact our privacy team at privacy@autosoftshujaa.com or review our Privacy Policy.

βš–οΈ Legal Inquiries

For legal matters, contact contact@autosoftshujaa.com. See our Terms of Service for more information.

πŸ“± You can also reach us through the Contact form on our website.